MSEC's Workplace Coaching Services...

• Leverage Strengths
• Grow Capacities
• Create the Future

"The practices I learned in coaching have allowed me to increase my influence and credibility within the organization. Being more intentional, focused and aware allows me to better regulate my emotions and communicate more effectively." Director, Suncor Energy USA

In today's fast-paced and ever-changing work environments, individuals and teams must produce more with fewer resources. While they find themselves under intense pressure to perform, they often receive little guidance as their roles evolve. Consequently, even the relatively minor problems they encounter can have a significant impact on an organization and its bottom line.

MSEC's Workplace Coaching Services are the solution. We design customized programs to help executives, managers, teams and individual contributors increase their capacity for outstanding performance. The interactive coaching experience helps clients achieve long-term excellence. As a result, these stronger and more dynamic employees can successfully and productively lead within the organization. A committed and productive workforce is the most valuable asset your organization can possess.

MSEC members have learned to rely on our certified coaches to enable them to solve developmental challenges and seize opportunities for leadership development.

Workplace coaching builds both confidence and competence.

Helping people create and sustain excellence...
Benefits to Organizations

• Greater productivity
• Increased profitability
• Reduced customer complaints
• Enhanced customer service
• Improved quality of work
• Higher retention rates

Benefits to Managers

• Improved working relationships with direct reports
• More satisfying working relationships with immediate supervisor
• Increased job satisfaction and organizational commitment
• Reduction in workplace conflicts and greater ability to resolve them
• Effective working relationships with clients
• Enhanced teamwork

"It was a tough and challenging process, but one of the best experiences I've had in many years." Manager, OMI

MSEC Workplace Coaching Options

Management/Executive Coaching
Managers and executives operate under intense pressure. Yet the amount of developmental assistance and feedback they receive often is inversely proportionate to their level or position in the organization: the higher they rise, the more isolated they become. With the support of a certified coach, leaders learn the skills to guide themselves toward long-term excellence. Over the course of 5-7 months, clients implement a customized development plan and meet regularly with their coach to review progress toward goals, extract lessons learned and make adjustments that increase the likelihood for success. The process includes:

• Contracting
• Implementing
• Assessing
• Evaluating and Closing
• Goal Setting

Candidates: Executive, Directors, Managers and Supervisors

360 degree Feedback Coaching
For professional growth to occur, individuals must possess an accurate picture of their current strengths and developmental needs. MSEC's 360 Feedback Coaching helps people develop that picture through the use of rigorous 360 feedback instruments that measure performance around a comprehensive collection of competencies. Clients gain meaningful insights into their strengths and learning challenges. The process includes:

• Administering the assessment
• Developing an action plan
• Reviewing feedback from the various rater groups

Candidates: Executives, Directors, Managers, Supervisors, Individual Contributors

Team Coaching
Work teams frequently adopt or develop unhealthy ways of working together. Our coaches specialize in helping intact teams and other work groups identify their effective and ineffective behaviors. Over the course of 5-7 months, the coach guides the team through the implementation of a rigorous development plan and provides real-time feedback on progress. As a result, the team develops its capacity to self-correct and becomes more productive and efficient. The process includes:

• Contracting
• Implementing
• Assessing
• Evaluating and Closing
• Goal Setting

Candidates: Intact Teams, Leadership Teams, Other Work Groups

Coach Your Employees to Excellence

"My coaching experience gave me the gifts of... balance the skills to balance being a manager and a leader, wisdom to communicate difficult information and handle difficult conversations and integrity so I can be present in the challenges of work and personal life and still be myself. I have been enriched by my coaching experience both professionally and personally. Director, Donor Alliance